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TELL-EUREKA CHOSEN TO PRESENT AT EXCLUSIVE 2002 NEW YORK VENTURE SUMMIT.
NEW YORK, NY. September 5, 2002 Tell-Eureka Corporation, a pioneer in multi-channel customer self-service solutions for call center automation, has been selected to present and exhibit at the 2002 New York Venture Summit. The privately held company was invited to the event after a competitive review and selection process that resulted in 12 presenters and 30 exhibitors.
Tell-Eureka will present its technology to an audience of venture capitalists and financial professionals. The event, to be held on September 9th and 10th at Madison Square Garden in New York, is designed to showcase the most promising early stage and emerging growth companies.
"Participating companies were chosen as a result of a rigorous selection process designed to meet the high standards of our audience," said Joe Benjamin, founder and chief executive officer of youngStartup Ventures, the organization behind the Venture Summit. "In the case of Tell-Eureka, we were impressed by the track record of the company's management team, the unique and innovative technology, and the target market opportunity."
"We are very pleased to have been selected for inclusion in the Venture Summit and to present the company to such high-profile and knowledgeable investors," said Zor Gorelov, Tell-Eureka founder and chief executive officer. "The true test for any entrepreneur is to start a new business and acquire customers in a tough economic climate, and this invitation shows that investors continue to be interested in leading edge technology companies that solve real-world problems."
While it is essential for most companies to provide high-quality customer support, it continues to be a very costly and people-intensive business; nearly 3 million people in the US are employed in call centers. Companies continually look for cost-saving alternatives, and today, customer support can be automated with solutions that engage callers in human-like conversations using proven speech recognition technologies.
Tell-Eureka's LevelOne Virtual CSR represents a powerful new way to automate the most common technical support calls with no human involvement, providing callers with around-the-clock assistance and solutions to routine, repetitive problems. Through a combination of advanced speech recognition and Web technologies, LevelOne Virtual CSR enables faster, consistent levels of service to deliver up to 80% reductions in the cost per call.
For more information about the 2002 New York Venture Summit, please visit http://www.vcsummit.com
About Tell-Eureka
Tell-Eureka is a pioneer in the development of multi-channel
self-service customer support applications that combine speech
recognition and Web technologies to cost-effectively automate
first-level customer support, while leveraging existing investments
in online support initiatives. The company's intelligent self-service
solution enables callers to resolve common problems quickly and
effectively using natural conversations over the phone, freeing
customer service representatives to focus on more complex problems
and revenue-generating activities. For a demonstration or more
information, call 646.792.2718 or visit www.telleureka.com
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