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Tell-Eureka partners with world-class technology and service providers in delivering its leading self-service customer care solution.


To find out about partnership opportunities at Tell-Eureka, email partners@telleureka.com.


Microsoft
Founded in 1975, Microsoft is the worldwide leader in software, services and Internet technologies for personal and business computing. Microsoft's vision is to empower people through great software—any time, any place and on any device. As the worldwide leader in software for personal and business computing, Microsoft strives to produce innovative products and services that meet our customers' evolving needs. Microsoft Speech Server (MSS), the newest member of the Windows Server System family of products, is a flexible and integrated speech platform that delivers the business value of speech technologies at the lowest total cost of ownership.



Scansoft
Organizations around the world trust Scansoft to manage their customer conversations. As the leading provider of speech technologies and services, Scancoft provides open, standards-based products in speech recognition, text-to-speech, and speaker verification. With Scansoft solutions, callers use natural language to carry out day-to-day business transactions—bringing an end to the frustration of the touch-tone menu. Callers can obtain information ("I need directions to 402 Park Street"), conduct transactions ("Transfer $2,000 from savings to checking") and communicate ("Check my email") instantly 24 hours a day

Together, Scansoft and Tell-Eureka help companies create and implement unique speech strategies to ensure that our customers' investment dollars deliver compelling returns:

  • Enhanced customer satisfaction,
  • Reduced operating costs,
  • Expanded revenue opportunities,
  • Differentiated services that complement the Web and maximize the potential of every call.



VoiceGenie is the worldwide leader in VoiceXML gateways, development environments, and tools. Each day, deployed VoiceGenie infrastructure answers over one million calls. The VoiceGenie VoiceXML Gateway—first to offer 100% VoiceXML 1.0 and 2.0 compliance and first with support for multiple speech recognition and text-to-speech engines—allows any phone to access Voice Web applications. It was ranked # 1 hosted VoiceXML Gateway by CT Labs, and given the 2001 Innovation Award by TMC Labs. VoiceGenie’s over 100 international customers include AT&T, AIG, Eli Lilly, France Telecom, InfoSpace, Mobilkom Austria, Orange, SBC Technology, Verizon, Vesta, Wildfire, Z-Tel, and many more.




Message Technologies, Inc.® (MTI), an innovator in self-service technologies since 1982, delivers leading-edge infrastructure for speech, web, and telephony solutions. By providing VoiceXML hosting services, Interactive Voice Response services, professional services for telephony and web convergence, and call center services, MTI is a one-stop resource. MTI's hosting group handles every part of the self-service infrastructure including trunk and platform provisioning, monitoring, web access, physical and logical security and co-location. From start to finish, MTI partners with companies who want to increase efficiency, customer satisfaction, and profits with self-service technologies. MTI has served more than 2,000 companies in North America, ranging from Fortune 500 companies to small and mid-sized firms.